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Envelope-to: lucy@adeyotconsult.com
Delivery-date: Tue, 06 Jan 2026 17:44:02 +0000
Date: Tue, 6 Jan 2026 11:35:41 -0600 (CST)
From: Zendesk Team <team@zendesk.com>
Reply-To: team@zendesk.com
To: lucy@adeyotconsult.com
Message-ID: <250842443.900209198.1767720941724@abmktmail-batch1a.marketo.org>
Subject: Ready for 2026? Key CX trends to guide your strategy
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omIWntn1QjYNwmJe877FtmCO_so01IsAR_xYdc6iH7-Km-_ViFUIpZCCTCBhcoCffNNBGQVLi61=
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Hi Lucy,

Customer expectations are evolving faster than ever. This year=E2=80=99s CX=
 Trends event is packed with cutting-edge insights and expert guidance to h=
elp you deliver faster, more personal experiences with next-gen AI.

During this one-hour event, you can expect to:
Hear from Dr. Ayesha Khanna, Co-Founder and CEO of ADDO AI, on AI, contextu=
al intelligence, and their impact on CX and business strategy

Gain real-world insights from BritBox, Cyncly, and other CX leaders

Get a first look at the 5 trends shaping customer experience in 2026

Learn how to turn insights into action during our live Q&A
Register now and get ready to walk away with expertise you can apply immedi=
ately.
Reserve your spot today <https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGfM1mom=
IilHuxPoSGIbrhZAsr0uNo2N4wHPlcv3b4j7yWGoTA_f5_4QE9UFNlvTlhIJk6GYsQ=3D>
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=3D> to get the recording.
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<div>
 Hi Lucy,=20
<br>=20
<br>=20
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<div>
 Customer expectations are evolving faster than ever. This year=E2=80=99s C=
X Trends event is packed with cutting-edge insights and expert guidance to =
help you deliver faster, more personal experiences with next-gen AI.=20
<br>=20
<br>During this one-hour event, you can expect to:=20
<br>=20
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<tr>=20
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<tr>=20
<td>=20
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<tbody>=20
<tr>=20
<td style=3D" padding: 5px 0 15px 0; font-size: 16px; color: #11110D; line-=
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<table width=3D"600" style=3D"border: 0; color: #11110d; font-family: Inter=
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<tbody>=20
<tr style=3D"height: 50px;">=20
<td style=3D"width: 40px; text-align: center; vertical-align: middle;"><img=
 src=3D"https://info.zendesk.com/rs/819-RRQ-060/images/Icons_Checkmark_Grad=
ient.png" alt=3D"Checkmark icon" height=3D"26" width=3D"26" style=3D"vertic=
al-align: middle;"></td>=20
<td style=3D"vertical-align: middle; padding-left: 10px; text-align: left; =
line-height: 1.5;">Hear from <strong>Dr. Ayesha Khanna, Co-Founder and CEO =
of ADDO AI</strong>, on AI, contextual intelligence, and their impact on CX=
 and business strategy</td>=20
</tr>=20
<tr style=3D"height: 50px;">=20
<td style=3D"width: 40px; text-align: center; vertical-align: middle;"><img=
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ient.png" alt=3D"Checkmark icon" height=3D"26" width=3D"26" style=3D"vertic=
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line-height: 1.5;">Gain real-world insights from <strong>BritBox, Cyncly</s=
trong>, and other CX leaders</td>=20
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<td style=3D"width: 40px; text-align: center; vertical-align: middle;"><img=
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al-align: middle;"></td>=20
<td style=3D"vertical-align: middle; padding-left: 10px; text-align: left; =
line-height: 1.5;">Get a first look at the <strong>5 trends shaping custome=
r experience in 2026</strong></td>=20
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al-align: middle;"></td>=20
<td style=3D"vertical-align: middle; padding-left: 10px; text-align: left; =
line-height: 1.5;">Learn how to <strong>turn insights into action</strong> =
during our live Q&amp;A</td>=20
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d: #FFFFFF;">=20
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dding: 14px 30px 14px 30px; border-radius:16px; font-weight:600; line-heigh=
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d: #FFFFFF;">=20
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dius: 16px;">=20
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eight: 1px;">&nbsp;</td>=20
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Gifari Industries - BD Cyber Security Team